Pacific BMW's Game Changer
The BMW Group National AfterSales Conference wanted to highlight four Managers/Directors at different times during the general session to show what unique things dealerships were doing during their "game changer" segment this year.
Pacific BMW stood out because of our unique management structure in that we have an additional manager in the AfterSales Department: Pasquale Teta, our Workshop Manager.
Sal Rubino, our Director of After-Sales had a 5 minute Q&A with Claus Eberhart (VP of Aftersales for BMW) about the benefits of having someone in this role, their duties and the what type of person makes a good workshop manager. Great job with your presentation Sal!